Refund and Cancellation Policy

Refund and Cancellation Policy – SportsPro

At SportsPro, we strive to provide our users with a seamless and enjoyable sports streaming experience. Please read this Refund and Cancellation Policy carefully to understand your rights and obligations when subscribing to our services.

1. Subscription Cancellations

You may cancel your SportsPro subscription at any time. Upon cancellation:

  • Continued Access: You will continue to have access to premium content and services until the end of your current billing cycle. There will be no interruption during this period.

  • No Refund for Partial Periods: SportsPro does not offer refunds for unused portions of a subscription period. Access will remain active until the subscription expires.

  • How to Cancel: You can cancel your subscription through your account settings within the SportsPro app or website. Alternatively, you may contact our support team at [email protected] for assistance. Please ensure cancellation is completed before the next billing cycle to avoid charges.

2. Refund Eligibility

Refunds may be considered only under the following circumstances:

  • Accidental or Duplicate Billing: If you were charged incorrectly due to a technical issue or duplicate transaction, please contact us immediately.

  • Unauthorized Transactions: If a payment was made without your authorization, notify us within 7 days of the transaction date to be eligible for review.

Non-Refundable Cases

Refunds will not be issued in the following situations:

  • Change of Mind: If you decide not to continue the subscription after purchase.

  • Content Dissatisfaction: Refunds will not be provided solely due to dissatisfaction with available content, unless the service is proven to be defective or significantly misrepresented.

  • Lack of Usage: Failure to use the subscription after purchase does not qualify for a refund.

3. Refund Process

If you believe you qualify for a refund, please follow these steps:

  • Contact Support: Email us at [email protected] with:

    • Your registered email address

    • Subscription details (plan name and payment date)

    • Reason for the refund request

  • Verification: Our team will review your request and may ask for additional information to verify eligibility.

  • Processing Time: Approved refunds will be processed within 7–10 business days and credited to the original payment method used.

4. Free Trials

If SportsPro offers a free trial, you must cancel your subscription before the trial period ends to avoid being charged. No refunds will be issued for charges incurred due to failure to cancel before trial expiration. We recommend monitoring your trial period closely.

5. Changes to This Policy

SportsPro reserves the right to update or modify this Refund and Cancellation Policy at any time. Any significant changes will be communicated via email or in-app notifications. Continued use of the platform after changes are made constitutes acceptance of the updated policy.

6. Contact Us

If you have any questions or require assistance regarding refunds or cancellations, please contact us:

📧 Email: [email protected]

We are committed to resolving concerns promptly and ensuring a fair experience for all our users.

Company: SportsPro
Support Contact: [email protected]

Thank you for choosing SportsPro. We appreciate your trust and support.

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